As you know, Entra is providing a self-service password reset (SSPR) to end-users to self reset their password instead of contacting your support team.
For years, the registration process for SSPR has been merged with the registration process for multi-factor authentication (MFA) so onboarding was simpler for end-users.
Despite this process merge, administrators were still able to configure different/additional authentication methods for SSPR – such as mobile/office phone or alternate email address.
Starting September 7th, 2026, this will no longer be the case and SSPR registration will required to use the method(s) configured for MFA.