Intune – Remote Help now supports Azure AD Conditional Access

If you are using Intune with either Intune Suite or Remote Help add-on, you will be glad to know that Remote Help is now supporting Azure AD Conditional Access.

This means administrators can now setup a conditional access for Remote Help to enforce security (such as requesting MFA) and/or compliance when a Remote Help session is initiated.

To so, you fist need to create a new Azure AD Service Principal using Azure AD PowerShell (available here using the below command

New-AzureADServicePrincipal -AppId 1dee7b72-b80d-4e56-933d-8b6b04f9a3e2

The AppID is the application ID for Remote Assistance Help


Then you can create and configure your conditional access for Remote Help by selecting the application RemoteAssistanceService


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