This is a reminder to brink back to your attention that Clutter (the email sorting/classification tool introduced in Exchange Online back in 2017) is going to be turned off for good in January 31st 2020.
If you (or your end-users) have been using it, it will then be fully replaced by the Focused Inbox feature. It is now a good time to communicate to your end-users about it.
If you need to identify which mailboxes have the Clutter feature still enabled, you can use PowerShell to connect to Exchange Online and lookup for these mailboxes:
- If you use the Exchange Online PowerShell module (which supports MFA and modern authentication) just use it and connect with
Connect-EXOPSSession
- If you are still using the ‘old fashioned’ way use
$cred = Get-Credential
$Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://outlook.office365.com/powershell-liveid/ -Credential $cred -Authentication Basic -AllowRedirection
Import-PSSession $Session
- Then you can query your mailboxes with the following command to identify which mailboxes still have Clutter enabled
Get-Mailbox | Get-Clutter | Where {$_.IsEnabled -eq $true} | Select-Object MailboxIdentity,IsEnabled
Then you can target the communication to these users only and then turn Clutter off if you don’t want to wait until January 2020
To turn off Clutter, just run
Get-Mailbox <mailbox with Clutter enabled> | Set-Clutter -Enable $false
Reminder: the Clutter folder will not be deleted, only the sorting functionality will be turned off
Then if you want to enable Focused Inbox on behalf of your users, you can run the command
Set-FocusedInbox –Identity <mailbox to enable Focused Inbox> -FocusedInboxOn $true
If you prefer to let your end-users do it, you can refer them to https://support.office.com/en-us/article/focused-inbox-for-outlook-f445ad7f-02f4-4294-a82e-71d8964e3978