You can now have a comprehensive view of your call history (not only voice but Teams calls too). With this new detailed call history you can see how calls have been handled (forwarded, transferred…) and can you also access related recording and transcription. To enjoy this detailed call history, just open your Teams client and […]
Teams – You can now have a detailed call history Read More »
As you may know, Teams can integrates with telephony system using Calling Plan. While you can manage numbers using either the Teams administration portal or PowerShell, sometime delegating this management is not as easy as it should – especially when you want to delegate it by scoping location. Well, good news you can now use
Teams – Delegate your Calling Plans (PSTN) numbers management using this app Read More »
With the move from Skype for Business Online to Microsoft Teams, the Teams product group is being busy to fill all remaining gaps between the 2 products, including administration capabilities. Well, another step has been completed with the integration of the Voice\Phone numbers management capabilities in the Microsoft Teams administration portal (https://admin.teams.microsoft.com/). The phone number
Teams – The phone number management is now part of the Teams administration portal Read More »
As you know, you can integrate Teams with your voice systems (either on-premises using PSTN or using Microsoft Voice or a third party solution). By default, when a Teams user, enabled for voice, make a call, his phone number is being displayed. Teams administrators can define Caller ID policies to manage how user’s phone numbers
Teams – Administrator can define Caller ID policies Read More »
