Sep 06
Exchange Online – You may see a question mark in place of the photo

As explained in a blog post on MSDN, if you use Exchange Online (or Outlook.com) you may start seeing a question mark (?) image in place of the photo/initial on received emails.

Do not worry, this is an additional information level provided to end-user to protect themselves against spam or phishing.

Microsoft is adding this additional level of information to end-users when the email protection system has not been able to confirm for sure this is a spam/phishing or legitimate email.

This may come from old system generated email, legitimate ‘bulk’ sender (mailing list)… because it failed to be validated/authenticated (using SPF or DKIM).

For those who may be in the sender situation, it may be a good time to take a look at your systems and configuration to ensure you are not getting into the ‘unknown’ category.

All the details here https://blogs.msdn.microsoft.com/tzink/2017/09/05/showing-a-question-mark-in-the-sender-photo-when-a-message-is-not-authenticated/

​Privacy Information

This blog is using tracking code for analytics purpose.

No personal data are stored and maintained.

 Copyright

 Follow Me On

 Share This

 Translation Tool

Translate this page